Insurance and Billing
Commercial Insurance Accepted (Ohio and West Virginia):
● Aetna
● Anthem
● Anthem Blue Cross and Blue Shield/HighMark
● Carelon Behavioral Health
● United Healthcare
● UMR
● Medical Mutual
● Meritain Health
● Molina
● Optum
● Oscar Health Plan
● Cleveland Clinic Employee Health Plan (Ohio Only)
Medicaid Insurance Accepted (Ohio Only):
● Amerihealth Caritas
● Anthem Blue Cross and Blue Shield
● Molina
To help ensure a smooth start to your care, please submit your insurance information as soon as possible when scheduling a new appointment. While we are happy to support you in navigating insurance questions, it is ultimately the client’s responsibility to verify benefits, including coverage for out-of-network services, co-pays, and session limits.
Superbills for Insurance Reimbursement
For clients with out-of-network insurance, We provide superbills that can be submitted to your insurance company for potential reimbursement. While we do not bill out-of-network insurance directly, superbills make it easier to access out-of-network benefits.
Sliding Scale Options
We offer a limited number of sliding scale spots to assist individuals who are facing financial hardship in accessing care. Please contact us to discuss availability and eligibility.
Fees (Out-of-Pocket Costs for Self-Pay Clients)
● Intake & Biopsychosocial Assessment /SUD Assessment and Mental Health Assessment for Gender-Affirming Care (55 Minutes): $200
● Individual Psychotherapy Session (53 Minutes): $150
● Couples Psychotherapy Session (53 Minutes): $180
● Documentation Requests: $50 (includes ADA, FMLA, and treatment letters)
● SUD Assessment Documentation for Legal/Court Purposes: $200 (includes coordination with the appropriate individual associated with your case)
● 15-Minute Phone Consultation: $0
These fees represent the out-of-pocket cost for self-pay clients. Please contact us if you have questions about billing, insurance reimbursement, sliding scale options, or specific documentation requests.
Cancellation Policy
We understand that unexpected events can come up, and your time is valuable. If you need to cancel or reschedule an appointment, we kindly ask for at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice and missed appointments (no-showing after 10 minutes) are subject to a $150 fee, which is not covered by insurance.
If you have any questions or concerns about scheduling, please don’t hesitate to reach out. We are happy to work with you to find solutions that support your care and fit your needs.